Shipping policy

Shipping Policy

We offer shipping across Australia via Australia Post.

Standard shipping is available at a flat rate of $9.95. Express shipping is available at a flat rate of $14.95. Free standard shipping applies to orders over $120.

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Order Processing

Orders are typically processed and dispatched within 1–2 business days.

You will receive a confirmation email once your order has been shipped.

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Delivery Timeframes

Delivery timeframes vary depending on your location.

Estimated delivery times are as follows:

• Standard Shipping: 2–8 business days
• Express Shipping: 1–2 business days

Please note that delivery timeframes are estimates only and may vary due to factors outside our control, including Australia Post delays.

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Shipping Provider

All orders are shipped via Australia Post.

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Delays

While we aim to deliver your order within the estimated timeframes, delays may occur during peak periods or due to carrier disruptions.

We are not responsible for delays once your order has been dispatched.

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Incorrect Address

Please ensure your shipping details are correct at checkout.

We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, please contact us as soon as possible.

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Lost or Missing Parcels

If your order has not arrived within the expected timeframe, please contact us at honeyandsageau@outlook.com.

We will assist in investigating the issue with Australia Post.