Who to Call and When

Fever, refusing feeds, crying you can't explain and your own mental health. Know who to call, how soon, and what to ask.

Honey & Sage product highlight icon

Instant Digital Download

No waiting for shipping—parents receive an immediate link on the checkout page and via email to access their guide instantly.

Honey & Sage product highlight icon

Aligned with Australian Standards

Every guide is grounded in current, trusted Australian parenting and safety guidance, giving mums complete peace of mind.

Honey & Sage product highlight icon

Bite-Sized & Feed-Friendly Reading

Designed with zero fluff so exhausted parents can easily skim checklists and trackers on their phone during a 2:00 AM feed.

$9.95

Pay with

  • American Express
  • Apple Pay
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Visa

Your transaction is protected with advanced security measures to keep your information confidential

$9.95

Is this a GP thing? A nurse thing? A hospital thing? When your baby seems unwell, it's hard to think straight, and even harder to know who to call. It's a question I hear from new mums all the time, usually late at night.

This guide doesn't diagnose anything. It helps you work out who to contact and how soon for four of the most common first year worries: fever, a baby who won't feed, crying you can't explain, and your own mental health. Each one is set out in simple steps, with what to have ready and what to ask when you call.

The Details

• 14-page PDF, instant download
• Read on your phone, tablet or computer, or print the checklists
• Based on current Australian guidance
• General information only, not medical advice

Who's it for

• New parents who want a plan before they need one
• Anyone who has ever sat on the couch at 2am wondering if they're overreacting
• Grandparents and carers looking after little ones

What's inside

• How to use the guide, and who's who
• Fever: step-by-step flowchart
• Refusing feeds: step-by-step flowchart
• Crying you can't explain: step-by-step flowchart
• Your mental health: step-by-step flowchart
• What to have ready and questions to ask for each
• Printable call sheet and after the call notes

Receiving your digital download

It's an instant download! As soon as your payment is processed, you will see a download link right on your order confirmation page. We will also email a copy of the link straight to your inbox so you can save it and access it whenever you need.

Yes, absolutely. The guides are delivered as phone-friendly PDFs that open perfectly on any smartphone, tablet, or computer. They are designed with zero fluff so you can easily skim through the checklists and trackers while holding your baby or during a 2:00 AM feed. If you prefer a physical copy, the pages are beautifully formatted to print out perfectly for your fridge or nursery.

Good to know

No, these guides are not medical advice. They are designed to share general information, practical checklists, and trackers built around current Australian parenting guidance and real-life motherhood experience. Every baby is different, so please always chat with your GP, midwife, or maternal child health nurse about your own little one.

Start with whatever milestone or challenge is on your mind right this second! Because parenting milestones overlap so quickly, our prices drop automatically as you add more to your cart. You'll get 20% off any two guides, 25% off three guides, or 30% off four or more. If you want total peace of mind for the whole year ahead, The First Year Roadmap includes all ten guides for the absolute best value.

Refunds

Because our guides are instant digital downloads delivered straight to your device, we are unable to offer refunds or exchanges for a change of mind. Once the file is accessed, the delivery is complete.

Your experience means everything to us! If you run into any technical glitches, have trouble downloading the file, or notice something isn't working quite right, please get in touch with us straight away. We will gladly troubleshoot, fix the issue, or send you a replacement link so you don't miss a beat.